To deliver 10x Genomics Cloud services, we may rely on data processors.
This page lists the identity and role of each sub-processor
| Vendor | Purpose |
|---|---|
| AWS | Data and compute hosting |
| Okta | User authentication |
| Stripe | Payment processing |
| Vertex | Tax calculation |
| Sendgrid | Email service provider |
| Snowflake | Data warehouse |
| Marketo | Marketing automation |
| Salesforce | Customer accounts |
| Google Analytics | Usage analytics |
| Cloudflare | Routing and firewalls |
| Sentry | Application error monitoring |
| SumoLogic | Application error monitoring |
| PagerDuty | Application alerting |
Sub-Processors For Xenium Catalyst Program
Applicable technical and organizational security measures applied by other sub-processors are described in:
List of Sub-processors
| Service provider | Location | Processing activity |
|---|---|---|
| 10x Genomics Sweden AB | Sweden | Performance of sample processing and data analysis |
| Amazon Web Services, Inc. | United States | Collection and storage of customer information, biological data and project results, and design of custom panels |
| Cloudflare, Inc. | United States | Collection and storage of customer information, biological data and project results, and design of custom panels |
| Formagrid, Inc. (d/b/a Airtable) | United States | Collection and storage of customer information and data for custom panel design |
| Google LLC | United States | Storage of customer information, biological data, and project results |
| Heroku, Inc. | United States | Collection and storage of customer information, biological data and project results, and design of custom panels |
| Salesforce, Inc. | United States | Storage of customer information and data for processing quotes and orders |
| Zendesk, Inc. | United States | Collection and storage of customer information and data for communications relating to custom panel design and other support |