<﻿br />
Free usage is provided for *every* 10x Genomics dataset as described below. Within these free limits, there is no need to submit a payment method. Beyond these limits, pay only for what you use with no upfront commitment.



| What you can do | Included for free | Price after free limits (USD) |
| ----------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------- |
| Run 10x Genomics analysis pipelines | 5 analyses free for each uploaded dataset [Learn more](/support/software/cloud-analysis/miscellaneous/CA-billing#whats-included-a56794) | $5.00 per analysis |
| Store data | 90 days of free storage for each uploaded dataset and analysis output 365 days of free storage for each custom reference directory [Learn more](/support/software/cloud-analysis/miscellaneous/CA-billing#whats-included-a56794) | $0.02 per GB per month |
| Download analysis outputs | Download up to 150% the total size of each analysis output for free [Learn more](/support/software/cloud-analysis/miscellaneous/CA-billing#whats-included-a56794) | $0.10 per GB |
| Download custom references | Download each uploaded custom reference directory once for free [Learn more](/support/software/cloud-analysis/miscellaneous/CA-billing#whats-included-a56794) | $0.10 per GB |
| Download FASTQ files | Download each uploaded FASTQ file once for free [Learn more](/support/software/cloud-analysis/miscellaneous/CA-billing#whats-included-a56794) | $0.10 per GB |

In addition, some input and output files for each analysis are stored at no cost and are not subject to the 90-day storage limit, including the web summary, feature-barcode matrix, and Loupe Browser file. The free download limits in the table above also do not apply to these files; you can download them as many times as you need. View more details [below](/support/software/cloud-analysis/miscellaneous/CA-billing#files-with-ongoing-free-storage-and-downloads-82636a).

10x Genomics Cloud Analysis and the 10x Genomics Cloud CLI use the abbreviation GB (rather than GiB) to refer to 1024 MB.

Prices shown in the application do not include tax and are estimates only. The actual cost will depend on your usage and activity. Rounding is applied on a per file basis, with N.5 cents rounding to even. Transactions totaling less than `$0.005` will be rounded down to `$0.00`. All prices shown are in U.S. dollars and customers are responsible for any currency exchange rates if using any currency besides U.S. dollars.

Pricing

<﻿br />
#### Analyses

Each uploaded dataset can be used up to five times as an input to an analysis pipeline for free. If you need to use a dataset for additional analyses beyond what’s included for free, you will be charged $5.00 per analysis. The transaction is finalized when the analysis pipeline successfully finishes. Failed or cancelled analyses will not incur costs or count towards your free analyses.

#### Data storage

Data that is uploaded or generated from running analysis pipelines is stored at no cost for 90 days. Custom reference files are stored at no cost for 365 days. After reaching these no cost storage limits, the data will be automatically deleted unless you opt-in to paid storage.

We will send you an email notification 10 days before data expires and is permanently deleted from your account. Deleted data may be temporarily stored in our archives but 10x Genomics does not guarantee retrieval of deleted data. There is no action required if you choose not to store your data past the free storage period on Cloud Analysis.

If you would like to opt-in to ongoing data storage for FASTQ files or analysis outputs, visit the Data Storage settings page from within a project. If you would like to opt-in to ongoing data storage for custom reference files, visit the [Data Storage](https://cloud.10xgenomics.com/cloud-analysis/custom-references/settings/data-storage) settings page for custom references. From there, you can opt-in to ongoing paid storage at $0.02/GB per month. You will only be charged to store data that is outside the free storage period.

Storage costs will be included on your monthly invoice. You can turn off paid data storage for a project or custom reference at any time. If you turn off paid data storage during a billing cycle, you will only be billed for the portion of the month that your data was stored.

#### Downloads

Each analysis created on Cloud Analysis will generate a collection of output files which come with free downloads. Output files can be freely downloaded up to 150% the total size of the output files. For example, if an analysis generates 100GB of data, you can download 150GB worth of data for that analysis at no cost.

You can also download FASTQ files that are uploaded to your account. Each FASTQ file can be downloaded once for free.

Each custom reference directory is compressed before upload and stored as a single compressed tar archive file (.tar.gz). Each custom reference tar archive can be downloaded once for free.

You will incur usage-based download charges of $0.10/GB for any downloads of data or other files exceeding the free amounts described above. Before initiating a paid download, you will have the chance to confirm the transaction and see an estimated cost. **Costs displayed in Cloud Analysis are estimates based on the size of the data selected for download. The actual cost will depend on your download usage.** After confirming the transaction, Cloud Analysis will generate download links for the files selected for download by which you can initiate the download. Initiating a download creates the transaction. For example, if you generate a download link for a file, and that link is used three times, the actual cost will be calculated as 3x the single file size. If you generate a download link and do not use it to initiate any downloads, no charge will be incurred.

Once you have generated download links they will remain active for 12 hours. **You will be charged for all downloads using your download links — please store the links securely and do not share these download links with others unless you plan to accept charges for downloads that they initiate using your links.**

What's included

<﻿br />
Some input and outputs files for each analysis, listed below, are stored at no cost and are not subject to the 90-day limits on other files. The free download limits also do not apply to these files; you can download them as many times as you need.

| Analysis | Files |
| ------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| cellranger count | Web summary Loupe Browser file Summary CSV Per-molecule read information Feature / cell matrix HDF5 (filtered) Feature / cell matrix HDF5 (raw) Feature Reference CSV (if provided) Antibody analysis directory (if generated) CRISPR analysis directory (if generated)|
| cellranger aggr | Loupe Browser file Aggregation metrics summary HTML Aggregation metrics summary JSON Aggregation CSV Feature / cell matrix HDF5 (filtered) Feature / cell matrix HDF5 (raw) |
| cellranger reanalyze | Secondary analysis web summary Loupe Browser file Feature / cell matrix HDF5 (filtered) Parameters CSV (if provided) Genes CSV (if provided) Barcodes CSV (if provided) Excluded genes CSV (if provided) |
| cellranger vdj | Web summary Loupe V(D)J Browser file Summary CSV All contig info (ProtoBuf format) Inner enrichment primers file (if provided) |
| cellranger multi | Per-Sample count and/or V(D)J outputs corresponding to count and V(D)J files with ongoing storage Config CSV Multi web summary (if generated) Multiplexing analysis output directory (if generated) Sample Barcodes CSV (if generated) Loupe Browser file (raw, if generated) |
| cellranger-arc count | Run summary HTML Run summary metrics CSV Per-barcode summary metrics CSV Filtered feature-barcode matrix HDF5 Raw feature-barcode matrix HDF5 Loupe Browser file Molecule information HDF5 Barcoded and aligned fragments TSV Fragment file index TSV Peak locations BED |
| cellranger-arc aggr | Run summary HTML Run summary metrics CSV Filtered peak-barcode matrix HDF5 Raw peak-barcode matrix HDF5 Loupe Browser file Barcoded and aligned fragments TSV Fragment file index TSV Peak locations BED Aggregation CSV |
| cellranger-arc reanalyze | Secondary analysis summary JSON Filtered feature barcode matrix HDF5 Loupe Browser file Barcodes CSV (user-generated input) BED file (user-generated input) Parameters CSV (user-generated input |

Files with ongoing free storage and downloads

<﻿br />
Usage beyond what’s included for free will be billed monthly. A billing cycle is 30 days and begins after your first paid transaction. Your actual costs will depend on your usage of the services.

You can sign up to pay automatically by card or manually via monthly email invoices. Visit your Account Billing page to sign up: https://cloud.10xgenomics.com/account/billing. Payments and payment information are processed by [Stripe](https://stripe.com/), an online payment processing provider.

#### Auto-pay by card
If you sign up for auto-pay, your card will be automatically charged on a monthly basis for any 10x Genomics Cloud Analysis paid usage. A copy of the invoice will be emailed to you 7 days before your card is charged. After the payment is processed, you will be sent a receipt via email.

You can cancel auto-pay by visiting your Account Billing page and deleting the auto-pay option. If you delete your card information, we may retain your usage address for tax purposes.

#### Pay manually by card
If you sign up to pay manually, we will send you a monthly invoice via email for any 10x Genomics Cloud Analysis paid usage. The email will contain a link to an online payment form where you can pay with a card. Stripe may save your card information for subsequent payment authorizations by you. **Payment is due within 30 days of the invoice date.**

You can cancel manual payment by visiting your [Account Billing](https://cloud.10xgenomics.com/account/billing) page and deleting the manual pay option. If you delete your manual payment method, we may retain your usage address for tax purposes.

Billing and payments

<﻿br />
Depending on your usage address, you may be charged sales tax for paid usage of Cloud Analysis, which will be included on your invoices. The usage address is where you will be using 10x Genomics Cloud Analysis (usually the same as your company or organization address). You can specify your usage address when you sign up for either manual pay or auto-pay options.

Currently, tax is collected from customers with usage addresses in the following states: California, Connecticut, Illinois, Maryland, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, and Washington.

* If you are purchasing on behalf of a tax exempt organization in one of these states, contact our Cloud Customer Service team to request tax exemption. Email [cloudcustomerservice@10xgenomics.com](mailto:cloudcustomerservice@10xgenomics.com) for more information. Please make sure that you have a copy of your tax exempt certificate available. After tax exemption has been enabled for your account, tax will not be included on your future invoices.
* If you are located in a different state, you are responsible for paying any applicable sales taxes.

Note: The list of states where tax is collected is subject to change without prior notice.

<﻿br />
If you have any questions or issues, please reach out to [cloudcustomerservice@10xgenomics.com](mailto:cloudcustomerservice@10xgenomics.com).

Contact Cloud Customer Service for help

Billing

**How to reset your access token?**\
To reset your access token, run the following commands in order:

* `txg auth reset`: to delete any previously saved authentication tokens.
* `txg auth setup`: to set up a new authentication token interactively. Find your access token on your [Account Security page](https://cloud.10xgenomics.com/account/security). Do not share this access token or use this on a public computer.
* `txg auth verify`: to verify that the stored access token is valid and that the 10x Genomics Cloud Analysis service can be successfully reached.

Details are available on the [10x Genomics Cloud CLI page](/support/software/cloud-analysis/tutorials/CA-cloud-cli-documentation-for-linux#authentication-ef1ec9) under "Authentication". 

10x Genomics Cloud CLI

**What collaboration features are available? Can I share my projects or data with collaborators?**\
Cloud Analysis allows you to transfer projects from one user account to another user account. In the Project Settings page of each project, you will find a place to enter the email address of the person you'd like to transfer the project to.

We expect to add more collaboration features over time, including the ability to invite multiple users to the same project.

Have ideas about collaboration features that you'd like to see? [Give feedback](https://10xgenomics.co1.qualtrics.com/jfe/form/SV_3L604WOrnTYI9W5?feature=collaboration%20tools&app=10x%20Genomics%20Cloud%20Analysis) to the team.

**Is there a limit on how many project transfers can be done?**\
Yes, each project can be transferred a maximum of three times. After three successful transfers, the project transfer functionality will be disabled for the selected project. Multiple transfers between two users will count as individual events.

**How does project transfer impact free usage limits?**\
Each time a project is successfully transferred to another Cloud Analysis user, the free usage limits are reset. The recipient of the project will receive 90 days of free storage for each file within the project starting from the date that the transfer completed. The recipient will also have the ability to run new analysis pipelines and download files as though this is a new project.

Project transfers and collaboration

**What products and analysis pipelines are supported?**\
Currently, we support analyzing Single Cell Gene Expression (3' and 5') and Single Cell V(D)J libraries, including Feature Barcode Technology, using the Cell Ranger `count`, `vdj`, `aggr`, and `reanalyze` pipelines. We also support analysis of Single Cell Multiome datasets using Cell Ranger ARC `count`, `aggr`, and `reanalyze`. For more information on analysis pipelines available on Cloud Analysis, visit the [Supported Products page](/support/software/cloud-analysis/miscellaneous/CA-supported-products).

**What references are available?**\
Currently, Cloud Analysis provides the following references compatible with Cell Ranger Single Cell Gene Expression analysis:

* Human (GRCh38) 2020-A
* Human (GRCh38) v3.0.0
* Human (hg19) v3.0.0
* Mouse (mm10) 2020-A
* Mouse (mm10) v3.0.0
* Human and mouse (GRCh38 and mm10) 2020-A
* Human and mouse (GRCh38 and mm10) v3.1.0
* Human and mouse (hg19 & mm10) v3.0.0

For Cell Ranger V(D)J analysis, Cloud Analysis provides:

* Human (GRCh38) - v5.0.0
* Human (GRCh38) - v4.0.0
* Human (GRCh38) - v3.1.0
* Mouse (GRCm38) - v5.0.0
* Mouse (GRCm38) - v4.0.0
* Mouse (GRCm38) - v3.1.0

For Cell Ranger ARC analysis, Cloud Analysis provides:

* Human (GRCh38) - v2.0.0
* Mouse (mm10) - v2.0.0

For more information on these references, including build steps, visit the [Cell Ranger references page](https://support.10xgenomics.com/single-cell-gene-expression/software/downloads/latest) for Single Cell Gene Expression and Single Cell Immune Profiling data, or the [Cell Ranger ARC references page](https://support.10xgenomics.com/single-cell-multiome-atac-gex/software/downloads/latest) for Single Cell Multiome data.

**Can I use a custom reference?**\
Yes, custom references are supported in Cloud Analysis. Currently, you must build a reference locally using the [Cell Ranger mkref](https://support.10xgenomics.com/single-cell-gene-expression/software/pipelines/latest/advanced/references) 3.1 or later, [Cell Ranger mkvdjref](https://support.10xgenomics.com/single-cell-vdj/software/pipelines/latest/advanced/references) 3.1 or later, or [Cell Ranger ARC mkref](https://support.10xgenomics.com/single-cell-multiome-atac-gex/software/pipelines/latest/advanced/references) pipelines and then upload the output directory to Cloud Analysis. In the future, we plan to expand our features and offer additional methods of adding custom references to your account.

**Can I upload a public 10x Genomics dataset from the Sequence Read Archive (SRA)?**\
In many cases, 10x Genomics datasets that are available at the Sequence Read Archive are compatible with Cell Ranger, but you must first pre-process the files. For details on the types of datasets that are available and how to prepare your data, please view our [Knowledge Base guide](https://kb.10xgenomics.com/hc/en-us/articles/115003802691-How-do-I-prepare-Sequence-Read-Archive-SRA-data-from-NCBI-for-Cell-Ranger-).

Analysis and supported products

**What are the options for uploading data to 10x Genomics Cloud Analysis?**\
Currently we support two options for uploading your data. You can either use the [Web Uploader](/support/software/cloud-analysis/tutorials/CA-web-uploader) to quickly drag and drop files in your browser, or the [Cloud CLI](/support/software/cloud-analysis/tutorials/CA-upload-via-cli-for-linux) to upload files from the command line (which may be preferable for large numbers of files). 

**Can I download my data?**\
Yes, you can download your custom references, FASTQ files, and analysis output files via `curl` and `wget` commands. Additionally, you may choose to download analysis output files through the browser. We recommend downloading all large files via `curl` or `wget`.

**What is 10x Genomics doing to secure my data?**\
We care about securing your data and protecting your user account. Here are some of the protocols and practices we have in place:

* Data is encrypted in transit and at rest using industry-standard protocols and ciphers.
* Multi-factor authentication is available to all of our users, and can be set up in the Account Settings page.
* Our platform undergoes routine independent assessments and penetration tests, covering functionality, business logic, common vulnerabilities, and reviews of security controls and requirements, including the OWASP Top 10 and ASVS.
* We utilize automated static and dynamic analysis tools to scan for vulnerabilities and potential security issues.
* Access to the platform and infrastructure is internally restricted and follows the principle of least privilege.
* A Security Operations Center team provides dedicated 24/7 monitoring of security-related events.

**Where are the 10x Genomics Cloud servers located?**\
Servers and data storage buckets are hosted by Amazon Web Services and are located in the United States.

Data management

**Do you have any guidance on how to cite datasets that were generated in Cloud Analysis?**\
To cite datasets that were generated in 10x Genomics Cloud Analysis, we recommend that you use the following format:

* 10x Genomics Software Name and Version x.y.z using 10x Genomics Cloud Analysis

For example:

* 10x Genomics Cell Ranger 5.0.1 using 10x Genomics Cloud Analysis
* 10x Genomics Cell Ranger 4.0.0 using 10x Genomics Cloud Analysis

For more information about citation of 10x Genomics Software and products, please visit our [citations page](https://support.10xgenomics.com/docs/citations) .

Citations



**Which web browsers can I use to access 10x Genomics Cloud Analysis?**\
We recommend that you access Cloud Analysis through a recent version of a browser from our supported list, seen below.

Supported desktop browsers:

* [Chrome](https://www.google.com/chrome/)
* [Firefox](https://www.mozilla.org/firefox/)
* [Edge](https://www.microsoft.com/edge/)
* [Safari](https://www.apple.com/safari/)

Supported tablet browsers:

* [Chrome](https://www.google.com/chrome)
* [Safari](https://www.apple.com/safari/)

Browser support

**What systems can I upload custom reference and FASTQ files from?**\
Currently, we support uploading custom references and FASTQ files from Linux, macOS, and Windows 10.

Recommended Operating Systems:

* Ubuntu Linux 20.04
* macOS 10.15 and above
* Windows 10 build 17063 and above

Learn more about uploading files using the 10x Genomics Cloud CLI [here](/support/software/cloud-analysis/tutorials/CA-cloud-cli-documentation-for-linux) .

Operating systems

FAQs

Frequently Asked Questions

Supported Products

Supported Pipelines and Products

10x Genomics Cloud Analysis is a platform for data management, analysis, and collaboration to simplify and accelerate the interpretation of 10x Genomics datasets. Cloud Analysis makes it easier than ever to run 10x analysis pipelines and manage your experimental data. Cloud Analysis is currently available only in the United States and Canada.

Overview

Tutorials

Release Notes

Cloud Analysis

Learn how to create a free account using the two different log-in options.

Account creation

Upload FASTQ files into your projects either using the Web Uploader.

Upload via Web Browser

Upload FASTQ files into your projects either using the 10x Genomics Cloud CLI.

Upload via CLI

In addition to the pre-built human and mouse reference packages available in Cloud Analysis, you can upload and use your own custom references in your Cloud Analysis projects.

Upload a reference

After uploading FASTQ files into your project in Cloud Analysis, you are ready to analyze your data.

Create analyses

You are given four unique options for downloading your output files for each completed analysis. These options have certain benefits and limitations that make them appropriate for different circumstances.

Download output files

Cloud Analysis allows you to transfer projects from your user account to another user account.

Transfer projects

The 10x Genomics Cloud CLI is a command line interface (CLI) that allows you to upload FASTQ files to projects in your 10x Genomics account, create projects from the command line, and manage other tasks related to your 10x Genomics account.

CLI Documentation

10x Genomics Cloud Analysis is a platform for data management, analysis, and collaboration to simplify and accelerate the interpretation of 10x Genomics datasets. Cloud Analysis makes it easier than ever to run 10x analysis pipelines and manage your experimental data.

What is Cloud Analysis?

<Text as={'p'} size={'small'} weight={'medium'}>If you are a member of a core lab or service provider, see <Anchor href={'/support/software/cloud-analysis/getting-started/CA-guidance-for-cores'}>{'how Cloud Analysis can help improve your workflow'}</Anchor>.</Text>

Projects are where you upload data and run analysis pipelines. People typically create projects for each experiment. You can upload different samples to a single project.

Create Projects

Upload FASTQ files either directly from your web browser or via the 10x Genomics Cloud CLI

Upload FASTQ files

After uploading, select the FASTQ sets that you want to use as analysis inputs. Then configure your pipeline settings and start the analysis.

Create Analyses

You can optionally receive an email when your analysis completes. When your results are ready, you can download the analysis outputs and explore your data using Loupe Browser or a variety of community analysis tools.

Download Results

10x Genomics pre-built human, mouse, and barnyard references are available for all users. You may optionally upload your own custom references to use in the analyses on your account

Optional workflow steps

We provide resources from protocols, user guides, and free-to-use analysis tools.

Find answers to frequently asked questions, including information about browser and operating system support.

We regularly add new features to 10x Genomics Cloud. Find details about the updates and improvements on this page.

Miscellaneous